Privacy Policy

1. Introduction

HATS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applicant tracking system service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, company name, job title
• Resume Data: Resumes and candidate information you upload for analysis
• Job Posting Data: Job descriptions and requirements you create
• Payment Information: Billing details for subscription services (processed securely through third-party payment processors)

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on the platform
• Device Information: IP address, browser type, operating system
• Cookies: We use cookies to enhance your experience and analyze usage patterns

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our AI-powered resume analysis service
• Process and analyze resumes using artificial intelligence
• Generate candidate scores and recommendations
• Improve and optimize our AI algorithms
• Send you service updates and important notifications
• Provide customer support
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. AI Processing and Data Usage

HATS uses OpenAI's GPT models to analyze resumes and job postings. When you upload a resume, the text content is sent to OpenAI's API for processing. We do not use your data to train AI models. OpenAI processes data according to their own privacy policy and data usage terms.

5. Data Sharing and Disclosure

We may share your information with:

• AI Service Providers: OpenAI for resume analysis processing
• Cloud Infrastructure: Hosting and database services (Render, Neon)
• Payment Processors: For handling subscription payments
• Analytics Services: To understand usage patterns and improve our service
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing (Argon2id)
• Regular security audits and updates
• Access controls and authentication
• Secure database storage

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us. Some information may be retained for legal or business purposes after account closure.

8. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Cookie Control: Manage cookie preferences in your browser

9. Candidate Data Responsibilities

If you upload candidate resumes to HATS, you are responsible for:

• Obtaining necessary consent from candidates to process their data
• Complying with applicable employment and data protection laws
• Using the AI analysis responsibly and ethically
• Not discriminating based on protected characteristics

10. Children's Privacy

HATS is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of HATS after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us through:

• Our in-app support chat
• The contact form on our website
• Email: support@hats-ai.com